Blog

May 09, 2013

Why the value of your business is going up

We just dug into the data from the business owners who received their Sellabillity Score in the first quarter of 2013 and the value of privately held businesses is on the rise. The chart below depicts the average multiple of earnings users of The Sellability Score were offered between Q3, 2012 and Q1, 2013:

The news is better for businesses with at least $3 million in annual revenue whose average multiple is now closing in on five times Earnings Before Interest Taxes, Depreciation and Amortization (EBITDA).

If you have not already got your Sellability Score, here’s a quick overview of how it works:

April 03, 2013

How to retire like Richard Branson

Where is it written that you should retire the day you can?

Do you think Sir Richard has enough money to keep the Necker Island beer fridge fully stocked? So why on earth is he still working?

Where would we be if Steve Jobs had retired when he had enough money to fund his family’s lifestyle? No Pixar. No iPad.

And why are Bill & Melinda trudging around all of those African villages when they could be sunning themselves in the Maldives?

Because entrepreneurship is much more than wealth accumulation. It’s about creating something special. That’s why.

Our five-year-old loves Lego. We can give him a box of old Lego bits and he will happily build things for hours. Nobody’s paying him. He doesn’t have to make the ultimate droid blaster to get his allowance or a second slice of dessert. He’s doing it because he – like all of us – has an inherent desire to create.

The sad people

From time to time, I do sales calls for The Sellability Score in the U.K. because we’re still recruiting a sales person to cover England. I enjoy most discussions, but occasionally I meet with someone truly depressing. The person who doesn’t understand why – if I’ve written a book and think I know something about selling a business – would I still be working? To the sad people, I’m obviously a charlatan.

These are the people who think the meaning of life is to accumulate enough money so you can live off four percent of your nest egg and retire into obscurity.

The Un-Retirement

Ten years ago, while attending a workshop by The Strategic Coach, I did a life-changing exercise that involved making a list of all of the things I wanted to do when I “retired,” and then structuring my life and business so that I could do those things now – without retiring.

Try the exercise yourself. Grab a piece of paper and jot down all the things you would do if you ever get “your number.”

Once you have written down things like “travel more” or “get in great shape,” ask yourself how you would spend your time after you’ve visited all the countries on your bucket list.

My guess is, like Richard, Steve and Bill, you’ll need more than vacations to feel fulfilled; you’ll still want to build, influence, hunt and lead. No, you won’t want the day-to-day hassles of running a company but the last thing you’ll do is retire.

What does all of this have to do with building to sell?

Many business owners make the mistake of equating selling a business and retirement. They say “I need $x thousand of income per year when I retire; therefore I need to sell my business for $x million.”

Your business is worth what someone will pay for it, and that has no relationship to your income needs in retirement. Just because you need $120,000 per year in retirement, that doesn’t mean your business is worth $3 million today. Likewise, Michael Dell probably doesn’t need to earn another penny in his life, but according to Carl Icahn at least, that doesn’t mean Dell’s company is worthless.

So make your list of what you want to do when you “retire” and figure out how to live like that now. That might mean selling your business and starting something new, but it may just mean restructuring so that your company doesn’t rely on you so much. That way you can spend time on the parts of your business you like and stop dreaming of the day you start dying inside.

March 05, 2013

Private Equity Firms: The Ultimate Wheel Suck?

Since I’ve been cycling in Europe, I’ve learned a lot about riding etiquette.

The French hate the wheel suck. He lurks in the back of the pack, benefitting from the shelter provided by the lead riders, who work about 30% harder than the guys at the back of the peloton.

The ultimate sin of any wheel suck is to embarrass the guys who have been pulling for him by sprinting past them on a climb.

Up until recently, I thought of Private Equity (PE) companies as the business world’s equivalent of the gloating wheel suck. The entrepreneur does the hard work, only to have a PE firm swoop in for the last leg of the journey and enjoy a disproportionate share of the rewards.

In the typical PE deal, the business owner does the sloppy job of getting the business off the ground and puts in the first ten or twenty years of hard labor. He/she grovels for money, lays people off when necessary, stands around embarrassed at trade shows when nobody visits their booth, and also collects the stubborn receivables. And the founder is the one who re-invents the business model year after year trying to find something that sticks.

The All Stars

Just one out of roughly three thousand businesses in the United States rises to a point of throwing off two to three million dollars of pre-tax profit. These are the all stars – the best of the best. Then all of a sudden, a PE company offers to buy the company.

The private equity guy is slick; he went to the right school and knows the right people. He offers to buy half of your business for a low multiple and then promises – through his Harvard savvy and father’s connections – to sell your company a few years down the road to a bigger business for a higher multiple. As the owner, you’re tired and eyeing the finish line, and since you’re keeping half the equity, you figure you’ll benefit from the “partnership” of Mr. PE.

My first-hand experience came when a couple of PE companies expressed interest in buying my last business. I met with partners from two firms and neither was able to articulate how their expertise would help my business nor answer my softball questions. They were book-smart MBAs who couldn’t sell ecstasy in Ibiza.

I’ve also personally known two entrepreneurs who took private equity money, and both recount their own version of a mercenary boss who put short-term profit for their shareholders over culture and vision.

Admittedly, I have a biased and mostly second-hand view of life inside a PE deal, so I was keen to see how Bob Pullar would rebut my pointed criticisms of the industry. Bob is a partner in the PE company Axis Private Equity Group (APEG) and he approached me to see if I’d like to write about his latest venture called The Owners University.

I believe Bob is one of the good guys and he has helped me develop a more positive view of the PE world. I haven’t totally changed my opinion, but Bob has helped me see that in some cases – if you find the right PE firm – they can, in fact, add value.

Here’s our unedited exchange

What are you seeing these days in terms of multiples being paid by PE firms for good quality mid-market companies? For example, imagine a company with $2M in EBITDA growing 10% a year – what would you expect it to command in the market?

Bob: Everything is dependent upon the industry and the specific situation of each company, but assuming a company is operating in a mainstream industry and the company doesn’t have negative aspects (i.e., customer concentration issues, inconsistent operating performance, or management succession concerns), companies with $2M in EBITDA can expect to see a purchase multiple of 2.5 to 4.0 times EBITDA. The range in the EBITDA multiple will be impacted by the percentage of the company that is purchased and the amount of bank and seller debt that can be leveraged in the transaction. The breakout of the purchase price in terms of proceeds to be paid to the seller is likely to fall in the following categories and ranges:

(i) Cash – 2.0 to 3.5 times EBITDA;
(ii) Seller debt – 0.0 to 1.0 times EBITDA; and
(iii) Earnout (1 to 3 years of future operating performance) – 0.0 to 1.5 times EBITDA.

Companies with less than $5M in EBITDA have seen a contraction in purchase price multiples paid by PE firms over the last several years. The reason for this is twofold. First, banks are less willing to lend to these lower size deals because there is less room for a downturn in the operations of the business before the company would be in default under a bank debt covenant. Second, PE firms are looking to achieve a targeted return on their capital; and if they can’t use debt to facilitate that return, then by default, purchase multiples are reduced in order to achieve that return. We’re not saying that is fair, but it is reality.

Are PE firms typically buying all of the company or just a portion of the business? And how long is the owner expected to stick around to get their earnout or “second bite of the apple”?

Bob: For many deals under $5M in EBITDA, a PE firm won’t buy 100% of the company but will look to buy a majority interest in the company. By buying less than 100% of the company, the PE firm ensures that the current owner remains involved to help keep the business on track, and that any transition issues are handled appropriately. This also affords the current owner an opportunity to participate in the “second bite of the apple” as the company grows in value in the future. The current owner will likely be required to continue to hold on to the percentage interest of the company that is not sold to the PE firm until the PE firm exits the investment. Any earnout will typically be determined in the first three years post-transaction, and the current owner may need to stay involved in the operations of the business during all of the earnout period.

Can you explain the strategy of taking “two bites of the apple” and how this is a good thing for an owner looking at exiting over the next few years?

Bob: If a business owner believes that there is upside value in the operations of the business, and that a new owner with greater financial resources and more business acumen can unlock that future potential better than the current owner, the current owner may want to consider retaining a portion of their existing ownership interest so that when the value of the business increases in the future, the current owner will be able to participate in a portion of that increase.

An owner may be willing to do this if they are bullish on the future prospects of the business and especially if they are going to be staying involved in the business to help drive that future value. This can enable the owner to achieve more total proceeds than if they sold 100% of the business at the time of sale.

This is a favorite subject at The Owners University. Most owners have managed their businesses to protect their nest eggs so they have steered away from risky market opportunities. But when we explain that a PE partner can offload a major share of that risk and work together with the owner to capture that untapped opportunity, the wheels really start spinning. We then help our owners create a business case that outlines the potential upside of having additional capital to capture a need they have identified. Depending on what the owner wants to do with his company and his career, the prospects of selling to a PE can become very attractive.

What would you expect our hypothetical company generating $2 million in EBITDA to garner if the buyer were a strategic and not a PE firm?

Bob: Again, everything is dependent on the industry and the specific situation of each company, but for a company with only $2M in EBITDA, a strategic buyer may not pay any more than a PE firm in terms of total purchase price as a multiple of EBITDA, and may actually pay less than the PE firm. However, the purchase price is more likely to be all cash at closing with no opportunity for the owner to participate in the future upside of the business. Although this may seem surprising, a strategic buyer will compare the purchase price of the company to what the strategic buyer would have to invest in their own business in order to achieve the same $2M EBITDA impact. Most strategic buyers will consider there to be less risk in investing in their own businesses as compared to acquiring an outside entity. Also, if a strategic buyer realizes their competition for the acquisition is a PE firm, they will have a good idea what the PE firm can pay for the company, and there would be no need to offer more total purchase price than the competition, especially if the strategic is proposing to pay a higher portion of the total purchase price in cash at closing. This logic changes dramatically, however, as the EBITDA of the selling company increases above $5M and especially as it exceeds $10M.

As business owners, we hear a lot about the downside of selling to a PE firm – so what’s the upside? Why would someone agree to sell their company to a PE firm if they have an offer in hand from a strategic?

Bob: It is unfortunate that business owners hear so many negative comments about selling to a PE firm. Savvy PE firms have access to the operational expertise and financial backing that can enable the business to grow much faster than it can under the current owner. The key for the current owner is to find the right PE firm that is a good fit with his or her vision of the future capabilities of the company. If the current owner and the PE firm are in agreement as to this future potential, they are much more likely to negotiate purchase terms that work for both parties. Selling to a PE firm can usually be structured so that the current owner participates in the future upside of the company, whether that be through retained ownership, earnout, continued employment in the company, or a combination of any or all of those factors. Selling to a strategic usually means more cash at closing but no opportunity to participate in the future upside of the business and potentially no opportunity to remain employed by the company.

What an owner wants to do in the future, and if they want to continue to remain involved in the business, should really drive their decision about which type of buyer is appropriate for their needs. We have discussed this in depth during one of our monthly webinars for our Gold and Platinum membership levels. Because understanding the differences between the two buyers is so critical, we now offer that content to everyone.

We would also recommend a book that outlines the value of the PE firm’s approach: “Lesson From Private Equity” by Orit Gadieah. It is an excellent discussion of the PE’s ability to grow companies.

A lot of people see PE firms as simply financial engineers (mercenaries?), adding little value. How would you counter this stereotype?

Bob: This comment may have been closer to reality a decade ago, but certainly not today. Because of the new bank reqs, PE firms now have to risk – in every deal – a higher percentage of their funds’ capital than they had to ten years ago. So they have become much more cautious in evaluating potential investments. The PE firms have created funds that limit the type of industries they can invest in and that align them with operational partners and investment partners who understand those industries.

In terms of returns, PE firms’ investments vastly outpace those of strategics year over year. One of the reasons for this is the PE firms’ laser focus on positively affecting the EBITDA of their portfolio investments. Net profits are important and can be attained in different ways, but driving cash flow is a lot different than driving profits. Warren Buffett views investing through the lens of compounding cash flows, and a PE investor is no different. The focus on cash flow results in better performing companies and is a key lesson we teach at OU.

If an owner was considering an offer from a PE firm, how would you coach them to do their due diligence on the PE firm? What questions should they be asking?

Bob: Great question. The first thing we advise business owners to do is talk to a few existing portfolio management teams and talk to them about a few investments that the PE firm has sold. A PE firm should certainly understand and honor that request, and the former owners are likely to be very honest in sharing their experiences with the PE firm. But, again, back to why we started OU. The amazing thing is that most owners never consider to ask these questions; they are often times too overwhelmed by the process to perform any meaningful due diligence.

As suggested before, the primary due diligence should focus on determining if the PE firm is a good fit for the owner and his or her plan going forward. Understanding the fund structure, investment objectives, and target industry are key aspects. But the primary consideration should be to determine who will be the lead partner or bench manager, and to see if the owner will be likely to have a good working relationship with them going forward. If the owner and the partner/manager can have a good working relationship, the chances of shared success are increased dramatically.

We have been running a very popular blog post series that details how PE firms make their acquisition decisions, and we outline the action steps an owner needs to take to better understand the PE firms’ approach. The first part of the series can be found at this link.

Given that strategics are awash in cash and capable of outbidding PE firms on quality deals, how sustainable is the PE business model right now?

Bob: PE firms have a lot to offer in terms of how they can package their deals, their access to operational personnel, and their extensive financial resources. PE firms will always compete because their investments can better meet the diverse investment profiles and the risk/return appetite of their Limited Partners. PE firms are the first ones to recognize a situation where they believe they can’t compete against a strategic buyer, so they typically won’t compete for those deals. However, most strategic buyers can’t compete with the returns achieved by PE firms.

Many owners tend to have a negative view of PE firms, which is unfortunate, and more importantly, highlights the fact that many owners aren’t aware of what they need to know about preparing their business for sale. PE firms are astute buyers and account for a fair percentage of total acquisitions in the middle market space.

In 2012, PE firm deals accounted for almost 18% of activity (1,334 in total) in the middle market space. These firms still have around a trillion dollars in dry powder to deploy (see PWC Report). By not understanding how a PE buyer can be beneficial to an owner, a company essentially wipes out a major percentage of potential buyers who are well funded, educated, and experienced.

Can you describe your vision for The Owners University? Are you intending it to be a profitable stand-alone business or a feeder of high quality deal flow to your Private Equity (PE) Firm?

Bob: The vision of OU is to be the “go to” resource for any business owner who wants to learn how to properly prepare their business and themselves for a sale or ownership transfer process. Our approach teaches an owner:

(i) the factors that drive business valuation;
(ii) what an owner can do to increase the value of their business; and
(iii) what to do when it comes time to sell or exit their business.

The OU approach applies whether a business owner ends up selling their business to a financial or strategic buyer, or transferring their business to other owners or family members. Our model allows an owner to begin preparing their business and themselves for exit in a private, self-paced environment that is accessible on any device and in any internet-enabled location.

OU is a standalone business and it is not a feeder of deal flow to our PE firm. OU was started because we realized there was an unmet need in the marketplace for teaching business owners about preparing themselves for exiting their businesses. Our experiences within our own PE firm and long time corporate development roles have confirmed this need.

Can you describe the ownership structure of The Owners University? Who are the owners and what are their “day jobs”? How much of your time do you personally spend on OU vs. your PE firm?

Bob: OU is owned 100% by Dick and myself personally and has been our primary focus over the last year. During that time we have concentrated on designing the underlying technology (content delivery, devices accessibility, peer interaction capabilities, etc.) and working with focus groups to determine the best content and delivery method. We have had feedback from business owners and trusted advisors, including CPAs, wealth managers, and exit planners; and through this, we have been able to develop a solid, unique program that is easy to understand and can be implemented by a business owner from day one.

We still spend time evaluating deals for our PE firm to invest in, but OU has become a passion. The prospect of teaching countless business owners how to improve their businesses and increase their chances of exiting their businesses on their own terms has proven to be incredibly exciting. Recently we have focused on our Gold and Platinum membership programs (for firms over $20M in revenues); forming partnerships with CPA firms, wealth managers and exit planners; and preparing to launch our Bronze (for firms with revenues of $5M and under) and Silver (for firms with revenues between $5M and $20M) memberships.

February 15, 2013

3 Ways To Flirt With A Giant

Yesterday was a big day in the world of Mergers & Acquisitions: Warren Buffett’s Berkshire Hathaway bought Heinz, and American Airlines and US Airways announced plans to merge. Bankers are hoping 2013 will be the year the M&A market finally comes back to life.

Arguably, there has never been a better time to position your business to be bought by a big company. Why would a big sloppy giant buy a little company like yours? Because your company does something they can’t easily replicate and, thanks to a little something called the “accretive acquisition”, they usually make money the day the deal closes.

The Accretive Acquisition

These days, the average S&P 500 company is trading at around 7.5 x EBITDA. Let’s imagine Giant Industries has one billion in revenue and a 15% EBITDA margin. At 7.5 times $150 million, the company is worth north of $1.1. billion.

Now let’s imagine Giant Industries sees your company churning out $2 million-a-year in EBITDA. If Giant Industries were to buy you for five times EBITDA, you get a check for $10 million and they add your $2 million dollars in EBITDA onto their P&L. With Giant Industries trading at 7.5 times, your $2 million of EBITDA is now worth $15 million on their balance sheet. Giant Industries just made $5 million without building anything, sending an invoice, running an ad or collecting a receivable.

Instead of envying big companies for how easy it is for them to make money, I want you to take advantage. As the stock market continues to tick up, and the dumb money keeps pouring in, the average EBITDA multiple being paid for these giant companies will edge above eight. At the same time, analysis of business owners getting their Sellability Score shows they are getting offers in the 3-4 times EBITDA range. You can do better. After all, assuming the deal is accretive, they win the moment you hand over the keys.

This of course requires you to attract the attention of some billion-dollar conglomerate. So here are three ways to flirt with a giant:

1. Do something better than them

You don’t have to do everything better than a big rival but have one product line or one service offering that no matter how hard they try, they just can’t seem to match.

2. Tidy Yourself Up

Big companies are allergic to risk. If you have been sloppy about counting the money or have been treating your company as a personal piggy bank, expect them to walk. Have an accountant make sure your books are clean.

3. Paint Them A Picture

People who work in big companies are not as creative as you (if they were, they’d be running their own business instead of toiling for a boss). Leverage your creativity by helping them see how buying you will allow them to minimize a threat or capitalize on an opportunity. Explain how your company is going to help them sell more of their cash cow product or how bolting you onto their offering is going to help them stem the bleeding from a competitor who is stealing market share.

Big companies have money and an increasing stock price which means buying you will likely be accretive. The time is now to get snapped up by a giant. This window won’t last forever. Carpe diem.

January 25, 2013

Apple Sauce

Last week my financial advisor suggested I buy some Apple stock so I picked up a few shares.

Then this happened:

This graph illustrates two things:

1. Never ask me for a stock tip
2. Companies trade on the future, not the past

Today the S&P 500 is trading at around 7.5 times EBITDA. What do you think your company is worth today? Wait, before you answer that, keep in mind the average mid market firm with between $5 – $50 million in revenue trades for about 4-6 x EBITDA these days. Sure there are some outliers on the bell curve but 4-6 times is a decent proxy for most of us.

Why is the S&P trading at 7.5 and you’re at 4-6? The answer is that bigger companies are considered by investors to offer more predictable earnings growth.

Investors buy your company’s future profits so the more you can convincingly show a buyer that your company has the potential to grow, the more you’ll fetch for your business when you’re ready to sell.

Which brings me back to Apple. At $450 a share, Apple is trading at less than 7 times EBITDA — below the S&P average.

Investors figure the product hit parade is over and the house that Steve built will soon become just another bloated tech company with hits and misses just like Microsoft or Cisco.

What does all this mean to you?

If you’re not growing your top line revenue, in the eyes of a buyer, you’re falling backwards. Pecking away at your expenses to get your business ready to take to market is important, but don’t forget to invest in growth. Because without a compelling future, the market may squish your multiple into apple sauce.

January 09, 2013

Are You Boring?

Only a quarter of the business owners who received their Sellability Score in 2012 said they offer something unique – most businesses we analyzed sell nothing special:

Obviously the main problem with hawking a commodity is that your margin gets beaten down to nothing. There was a time when being the “local guy or gal” mattered; but in 2013 – with near perfect pricing information available a few key strokes away and Amazon.com selling everything from kitchen utensils to car parts – being local means less every day.

The benefit of a differentiated offering is pricing authority, which triggers a virtuous cycle, where the more margin you make, the more you have to invest in development and marketing, and the more unique your offer becomes, and the more money you can charge… and the neat little cycle continues.

Acquirers only buy what they can’t easily replicate

Not only does being different protect your margins; it’s doubly important if you’re planning to sell your company. Acquirers only buy businesses they couldn’t easily replicate.

If you own a landscaping business and there is nothing unique about the way you trim a hedge, a buyer will only acquire your company if the purchase price is less than what it would take to hire a sales person to steal your customers. You’re replaceable.

There are very few things big companies can’t replicate quickly. Think they care about your salespeople? They don’t – they have their own.

Think they care about your industry awards? They already have a closet full of them.

Think they care about your office space? Theirs is nicer.

Think they care about your brand? They’re a household name.

They buy only the product or your secret service sauce that they could not easily replicate.

David vs. Goliath: how to build a differentiated offering

For a small company to finance the growth of a unique product or service, you need to plow all of your available money and time into the one thing that makes you different, and do that consistently over time.

Imagine a two hundred million dollar company that has ten million dollars to spend on advertising across a thousand products. At first, they may seem impossible to compete with; but remember, they only have $10,000 to spend per product or service.

Compare that to a million-dollar company that can afford to spend $20,000 to advertise their single product. The million-dollar business can afford to outspend a company two hundred times its size by a margin of 2:1, but only if they stick with the one product or service that makes them truly unique. Try plugging two products or services and your advantage is neutralized. Plug three and Goliath wins.

A sloppy fit

The other reason to shed the extra stuff and focus solely on what makes your company extraordinary is that buyers tend to discount or ignore the revenue you derive from things they could easily replicate.

Let’s say you make the world’s great widget and you’re the envy of the widget industry. Regrettably, you have also been lured into the competitive, low margin business of selling grommets.

An acquirer may happily pay seven times earnings for your widget business but only two times for your grommet business. You have spent handsomely to get into the grommet business only to erode the multiple you get for your business. Worse, an acquirer may pass altogether, not wanting to spend to acquire assets they already own. The clearer you fit inside a big company – without a lot of duplication – the easier it will be for them to justify paying a premium.

Make it different

To fashion your company into an irresistible acquisition target, start by selling a unique product or service. Your offer must pass two hurdles:
1. Is it unique?
2. Do customers care?
Just because you offer the only wristwatch with a biodegradable banana peel strap, doesn’t mean customers will care.

Likewise, just because customers care about reliability when hiring an electrician, for example, it doesn’t mean that you can differentiate your business on reliability with three other electricians offering the same guaranteed service level. Find something that: a) customers care about; and b) nobody else offers.

Name it something different

Once you have made it different, name it different. My friend Jo Sweeney, based on the Whitsunday Islands, offers a logo design service; but she doesn’t call it that, for fear of competing with every graphic designer on elance.com. Instead she calls it The Recipe and by naming it as something unique, she has taken a giant step in setting her firm apart.

Getting a premium multiple for your business starts with offering something unique and then making sure your marketing allows you to stake a claim to being the only provider. Then all it takes is the guts to walk away from the commoditized business lines that only serve to disguise and dilute the true value of your company.

Follow John Warrillow

RSS Facebook Twitter
Pre-Order Built to Sell

Get your free chapter of Built to Sell: Creating a Business That Can Thrive Without You by signing up below: